Airtel KYC Locations

KYC selfhelp platform (SMS & USSD based) helps customers find the nearest KYC registration location to them. This is to create ease of access to information on nearest KYC registration locations.



Also Read: Airtel Smart Premier Bundle


Service is available via

· USSD Menu: Dial *386# for new activations.
· SMS: Send HELP to 38600 for already exiting customers.

Customers that want to register their lines can access the nearest Airtel touch-point for assistance as regards Airtel product and services, and get a list of outlets nearest to them using the USSD or the SMS platform.

KYC self help platform is available to all customers (New and Existing).


What does “AREA” mean?

This is the closest popular point to customer location e.g. Send ‘Help’ to 38600 and response he gets should read-Send “STATE” “AREA” to 38600 e.g. Lagos Ikeja to 38600, Kano sabon gari to 38600, Abia ariria to 38600.


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